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          JC Penney has 549 locations, listed below.

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            Business ProfileJC Penney

            Department Stores
            Looking for more information? Access the headquarters listing for J C Penney Company, Inc.
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Contact Information

            10201 University Ave

            Clive, IA 50325-6400

            Visit Website
            (563) 391-9200

            Customer Reviews

            1.16/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 204 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            1,274 complaints closed in last 3 years

            391 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 122

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Products & Services

            This company is a retail department store.

            Business Details

            Location of This Business
            10201 University Ave, Clive, IA 50325-6400
            Headquarters
            2401 S Stemmons Fwy STE 4000, Lewisville, TX 75067-8797
            BBB File Opened:
            8/5/2005
            Years in Business:
            122
            Business Started:
            1/1/1902
            Type of Entity:
            Corporation
            Alternate Business Name
            • J C Penney Online
            • J C Penney Homestore
            • J C Penney Portrait
            Business Management
            • Gerald Mickey, General Manager
            • Priscilla Petersin, Store Manager
            • Nancy Patterson, Store Manager
            Contact Information

            Principal

            • Gerald Mickey, General Manager

            Customer Contact

            • Gerald Mickey, General Manager
            Additional Contact Information

            Fax Numbers

            • (515) 223-4785
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Local BBB

            BBB serving Greater Iowa, Quad Cities, and Siouxland Region

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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