9 Customer Reviews
Review from Jeff N
5 stars10/30/2024
They were respectful friendly & quick. They obviously knew what they were doingReview from Janelle L
4 stars10/29/2024
The inspector, *****, was extremely helpful and offered some DIY tips in addition to the company services. *****, the technician who did the work was friendly, respectful, and tidy. I had to reach out to receive communication on scheduling and arrival times-t-hat could use a little more coordination/precision. Overall, I am very satisfied with the job!Review from Lorrie G
5 stars09/29/2024
Did you know the average person swallows 8 spiders a year on average in their sleep! Let's start there!***** the sales manager was great! We chose to go with them do to the great job he did on the inspection. He explained what he was seeing and doing as we walked the property with him inside and out! WE all learned a lot that day! My siblings and I are trying to get our elderly mothers house back in order and had no idea of the mouse infestation until we uncovered all the pellets behind furniture and under things that have not been moved in years. He also pointed out spider eggs all over the basement laundry room that were hidden in the ceiling! We were creeped out and signed on right away. Very professional and he really knows his stuff.
Iowa-Illinois Termite & Pest Control Response
10/01/2024
We are so happy to hear the experience was great. We certainly appreciate you taking the time to share your experience with the BBB community. Thanks so much, this is so helpful for our local, small business. Take Care!Review from Kristie W
5 stars01/08/2024
This Company is punctual, professional, friendly, knowledgeable & thorough. I have been extremely impressed & pleased through all the years I have used them. I would recommend them to all family, *********************** without hesitation!******************, ***************, **Iowa-Illinois Termite & Pest Control Response
01/15/2024
*******, thank you so much for taking the time to leave a nice review for us. It means the world to us and we really appreciate it. Thanks again and take care!Review from Andrea S
5 stars01/03/2024
***** was fantastic as always. I am always happy to see his face when he shows up each year. He is so thorough in getting the house checked. Thank youReview from Patricia N
5 stars06/23/2023
I am confident no critters will be invading my attic again. Nate and Aaron were very polite and cheerfully executed repairs/exclusion on a roiling hot day. I would definitely use this company again and will recommend them to others.Iowa-Illinois Termite & Pest Control Response
01/15/2024
********, we love to hear this. We rely a lot on word of mouth for our new business so we do really appreciate that a lot. Take care and stay warm!Review from Erica D.
5 stars12/10/2022
We called Iowa Illinois Pest control out because I found what I had thought was a bed bug (we had used them when our apartment had got infested from neighbors). D**** came out and inspected and quickly assessed that something wasn't right as they weren't infesting the appropriate places for bed bugs. He asked if we had bats and quickly had N*** from their wildlife department come out to inspect things. It turned out that we had a major bat infestation and all the creepy crawly pests that come along with that - including bat bugs which are similar to bed bugs. The bats had already migrated, but the amount of damage was substantial. We had to have 3+ inches of bat poop cleaned out of the attic, plus all of the destroyed insulation, wasps nests, dead mice, and who knows what else. After removing all of the nastiness, they put down chemicals to kill any viruses from the bats and dusted it with pesticides. They put up bat exclusions and also fixed the bathroom fan to vent outside instead of into the attic. They also reinsulated the attic. We had N***, J**, and B****** working out here. They were all so polite and friendly. J** even fished my garbage cans out of the ditch after the wind blew them in. My dogs waited by the door for them every morning and are now sad that their friends don't come see them anymore. After the guys got all of that done, we had R***** out to do a heat treatment on the house. He was also very friendly and professional. The guys did a great job on everything. We highly recommend Iowa Illinois Pest Control.Review from Robert J
5 stars09/08/2022
We have had Ia- Ill now for two years and have been very satisfied with the service and quality of the job. **** has been here only a few times but remembered what we wanted and did a great job. He was very polite and knowledgeable.Iowa-Illinois Termite & Pest Control Response
09/09/2022
Thank you for your review! We appreciate it!Review from Patricia C
5 stars06/07/2022
The Technician arrived within the timeframe scheduled which is always appreciated. He asked about any problems I may have (none) and also reported on what he found (no issues). Professional and efficient as always. Thanks you!Iowa-Illinois Termite & Pest Control Response
09/09/2022
Thank you for your review! We appreciate it!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.