ComplaintsforMix Electric
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband and I bought a house in ********** **** in May of 2024. I reached out to Mix Electric to help install GFCI outlets near water sources in the kitchen and bathrooms and to update the tube and k*** wiring in the upstairs of the home. One day the electrician left, leaving a drill in the ceiling of my oldest son's room, and holes throughout the rooms, incomplete work, existing tube and k*** wiring and has not been back since and that was two months ago. Over the past two months I have called three times a week trying to schedule when the electrician is going to be back, the owner ****** Mix came to my house to walk through my complaints and stated the electrician (****) would be back. Again, two months in and they've not been back, the holes and exposed wiring is still there, the tube and k*** is there, and the drill bit the electrician left in the ceiling is still there. Every time we call we get a run around saying "**** will be there next week" every single time I call. ****** harrassed me for money to buy supplies for the job so I paid my bill in full thinking that would allow for them to buy the supplies to finish the job but since I did that, they've not been back and have basically refused to finish the work that is listed on the agreed sheet of paper written out by ****** Mix himself.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.