ComplaintsforAndy's Autobody LLC

• Initial Complaint

  01/11/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Took damaged 89 yota to Andys Auto body Aug 9 2022. Was quoated $4066.97. **** said would be finished Nov 2022. Sept 2022 Spot gave **** $2000.00 cash. Spot made second contact Nov 23-2022. **** was upset I contacted about truck "Will contact me when finished". Spot contacted Feb 2023 **** said " Painted putting back together almost done". May **** said " Painted, looking for parts, almost done" Sept 2023 **** said " painted just bout done" Nov 19 2023 Spot went to look at truck. Was not "almost done" was tore apart. Told **** was getting truck with parts and money. **** said out of town till 1st, would be done Dec 7. Dec 3 texted picture of RC plane on back of truck with damage, blamed me. Dec 8 ****am **** said truck would be ready 5pm. Spot told **** 2:30. Or getting cops involved. **** said civil matter go ahead. 487 days from drop off, **** tried to make payment for truck. **** said wants all, has been down road before with small claims, wouldn't see money. With Cashiers check and police, **** tried to refuse money again. Got bills Truck $4199.47 RC plane stated Spot broke $500. Drove truck to mechanic. $1757 to get truck running again. Body shop is looking at it to fix more.

  Business response

  01/25/2024

  I did everything plus more than was in my estimate for repairs to ************** I lost my employee and had life events happen that kept me from working. That is why the timeframe got pushed out. I communicated this with Spot. He came to my shop when I was out of town, and took the key to the ******* I had some parts and an Rc plane and boat on the flatbed of ************** He was upset so he threw them in a pile on the ground. Luckily only the plane was damaged. Spot paid me **** up front. When he came to pick the truck up he tried to give me 200 dollars on a ******* balance. I am not a bank and don't offer financing. I told Spot that would be fine, but he couldn't take the pickup until it was paid in full. This made Spot upset and he threatened to call the cops. I told **** to go ahead and call them, he would still have to pay me in full before he could take the pickup. He came back later that day, and I called the police for a civil standby. The bill for the mechanic has nothing to do with me. The only mechanical repairs I made was a radiator, and a fan. Everything else was autobody related. I did the repairs that I had wrote the estimate for.

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