ComplaintsforEpic Auto Sales
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Complaint Details
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Initial Complaint
07/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased a vehicle on 7/16/24 with known problem indicated as "oil pressure sensor". I purchased with this known issue as being an inexpensive replacement cost. As I am not a mechanic, I do not know how a particular vehicles engine should sound while running idle. Towed vehicle to residence to possibly prevent further engine damage from low oil pressure and have a mechanic check as soon as possible. Soonest possible appointment was 7/22/24. ******** returned with the conclusion that there was a knocking rod in the engine, requiring engine replacement. Decided to have a second opinion done on vehicle by a vehicle make expert, also came back with engine knock, requiring replacement of engine. Contacted dealership requesting assistance on repair, got turned down.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.