Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

L D Mechanical Contractors Inc has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforL D Mechanical Contractors Inc

    Heating and Air Conditioning
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I contacted this company to do some bathroom remodeling....Made an appointment to do the work...I waited till 2:00 PM that day, they did not show up...I called them, they said they were held up on another...After that, the worker did call and said they were delayed....Three days later, the office called and said they would be here that day to do the work....They arrived and started the work....They needed some parts, both employees went to get them..They were gone 45 minutes...Where they got the parts was 2 mile from here...They removed the stool to replace it...They said it needed some flooring replaced before installing new stool....They told me I would have to get somebody else to do that work...They left....They did replace some copper tubing and galvanized pipe while working on the wash basin....They took the old tubing and pipe with them...There was quite a bit of what they took with them....when I received the bill, I ask them about the parts they took....They did not even reply to my question...The parts they replaced were mine....They had no rights to take them with them.

      Business response

      04/04/2024

      The customer listed above has sent a complaint to BBB for the work that was done at his address of ************************************  One of the customer complaints was that our employees left his residence for 45 mins to get materials at a local hardware store.  Yes, our employees left to get materials from the hardware store but we cannot hold the hardware store or anyone else accountable for how much time the personnel at the store took in locating these items or getting the items purchased at the register.  It could have been busy at the store or the employees may have had to go on a restroom break.  I can tell you that our employees were doing their best to get back to the customers home and finish up the work in a timely manner.

      The customer also complained that we took his copper tubing.  Only materials our workers took were the old materials removed from the home. We left the customer with the good piping that was salvageable. 

      The customer paid his bill which leads me to believe that the workmanship at his home was more than satisfactory.

      Customer response

      04/05/2024

      Does it take both employees to get parts ????   They did not leave any pipe that was good....They took copper tubing and good galvanized pipe....

      Customer response

      04/08/2024

      I am rejecting his answer....He is saying that what he took was like scrap metal....The pipe was in good shape and can be reused....The copper tubing was not as good of shape but can be sold.....He has no right to take anything of mine....

      Customer response

      04/08/2024

      Complaint: 21493062

      I am rejecting this response because: 
       
      I am rejecting his answer....He is saying that what he took was like scrap metal....The pipe was in good shape and can be reused....The copper tubing was not as good of shape but can be sold.....He has no right to take anything of mine....





      Sincerely,

      ***************************

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.