3 Customer Reviews
Review from Luis S
5 stars05/18/2023
I WAS VERY IMPRESSED OF THIS MANS ABILITY ( ********************* ) AND KNOWLEDGE OF ALL THIS HIS PATIENCE AND WISDOM HELPED OUT AND I APPRECIATE HIM VERY MUCH.Review from Jean-Pierre M.
1 star04/15/2023
Solvusoft charged 22.98$ on my credit card without my authorisation or even a product. Did not purchase from them , asked to reverse the charge They are a SCAM
Solvusoft Corporation Response
04/18/2023
Dear Partner,
This customer did not contact us for the cancelation and refund and we have charged this customer for the next year's renewal charges because of automatic billing but we have to cancel it and issue a full refund to this customer already tried to reach this customer via email but yet no response. We ask for the number if he will provide it, and we will sort this out on an immediate basis. We have a 24/7 helpline at +1 **************.
Thanks a lot for your continuous corporation.
Solvusoft Corporation
Quality assurance departmentReview from Sam S.
1 star12/06/2021
I am a victim of a scam, Solvusoft Corporation made a fake file with the extention NKR that sounds like the **************** along side that file they also sold me a fake file reader I just want my money back. Also took my funds without warning in total they conned me out of 73.02$ and also the costumer service bad Please Help.Solvusoft Corporation Response
02/09/2022
Dear ***,My name is ********************* and I am with the quality assurance department. I have investigated the issue you highlighted on Better business (BBB) First of all, we deeply apologize for the issue. Our all products covers 90 days money-back guarantee so nothing to worry about and you can consider this as a trial because we understand that people when used the software then they know if it works for them or not and that is why we have this policy of full refund.We have also refunded back the full amount back to your account long time ago but still waiting for the confirmation from your side via email but no response from your side. I would like to add here that we have a list of millions of satisfied customers around the globe and best support and quality is our main priority. We will make sure that his kind of issue wont happen again in future with our customers.You can also reach us 24/7 via chat, phone, email and calls. Please feel free to let us know if you need our help in future and we will more than happy to assist. Thanks *****************************************
Customer Review Rating
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