ComplaintsforPacific Electronics Limited
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Complaint Details
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Initial Complaint
03/08/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On March 3, 2023, I had recently ordered a Powerspec G711 computer from a company called Pacific Electronics LTD. I had sent a payment of $1150 via Zelle to somebody named ************************* @ *********************** The people at ********************************** told me to send the payment to her instead of the support email. Over the weekend I contacted the company using the live chat to get an update on my order since I had not received an email saying that it had shipped. The support line on the chat said it will be shipped on Monday March 6. Last Tuesday 3/7 when I saw the item did not ship, I had emailed Pacific Electronics for an update. They sent a tracking number with a link to www.quickermoverslog.com/check.php (upon closer inspection the site is seen to be fake). Pacific Electronics through WhatsApp contacted me and said they had sent two computers by mistake when I had only ordered one. Since they did not want the hassle of shipping, they said for me to keep the second computer and sell it. I was willing to accommodate and agreed. However, they said I need to send them another $1150 to pay for the second computer. At that point, I stated they could have the second computer back; I just needed a return label. They declined and insisted I send another deposit. Furthermore, they apparently are withholding my order, until I paid for the second computer. I stated I would like my money back and they can keep both computers. I do believe this company does not actually exist and the website is a set-up to scam people. The phone number of the site connects to nobody and the address seems to belong to an entirely different business.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.