ComplaintsforGiordano's Pizza
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Complaint Details
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Initial Complaint
03/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
If I could they would get negative 100 stars I visited here on Wednesday March 9, 2022 which just so happened to be my daughter's birthday so you could imagine just how upset we were the food was horrible and uncooked I called about 8:05pm and placed my order now the restaurant closes at 9:00pm so if they didn't want to do the work they could and should have refused the order but they didn't they had me come pick the items up and upon arrival it took about 5 minutes for someone to appear the person was pleasant and I never would have thought when I got my food home that it would look like that plus I had missing items they should be ashamed I called the same night but got no answer because they were already closed so I called the next day which was the 10th and was told to send an email which I did then I called on today March 11th and the manager was rude and said he couldn't do anything and for me to bring the food back in order to receive a refund which would cost me more money just to catch another uber to and from the restaurant in total I spent almost $100 just for the worst food ever this is my first time visiting this location and I will never be back again this is totally unacceptable. Not only is it a food safety issue but it's also a health issue and something needs to be done.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.