ComplaintsforRoger's Tree Service
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Complaint Details
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Initial Complaint
11/23/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
I paid this company $600 deposit on May 2 2021 to have trees removed. We were told it would be June when they would have the job done. June and July came and we didn't hear anything. I called in August and the owner said she was in the hospital. She said she would get to me and they only had one customer ahead of us. Since then, I have heard nothing.Business response
12/15/2021
After the first of the year I will reimburse her, even though my contract is non-binding.Customer response
12/17/2021
I spoke to the company and they told me they would give me my money back at the first of the year when they received their taxes.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.