ComplaintsforJIT Truck Parts
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Complaint Details
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Initial Complaint
01/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date; 12/16/2022 Paid; $372 *********** has committed to doing nothing as of yet.The nature of this dispute is that I purchased a part according to their website they had in stock they did not have this part in stock so when I received my part it was the wrong parts so I had to purchase another which I was reassured it was the correct part and it wasn't. Just to find out it was a glitch in their system their website was seriously outdated and needed to be updated. So with purchasing another part they kept my money on hold for a week which caused my bank account to be overdrawn by $105 and I want my overdraft fees paid. There would have been no problem if they would have just refunded me my money after me returning the part but they made me wait until after the holiday which I haven't received yet as of yet. And today's date is 1/2/2023. The entire business transaction was terrible I was always provided the wrong information which resulted in me buying two of the same parts waiting on my money extra days for return waiting extra days to get a return label to return the part it was such a bad experience.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.