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Find a Location

Sears Holdings Corporation has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSears Holdings Corporation

    Department Stores

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.
    Bankruptcy:
    On 10/15/2018, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 18-23538. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to U.S. Bankruptcy Court for the Southern District of New York 300 Quarropas Street White Plains NY 10601 for resubmission to that court. The case number should be entered on the form.

    Additional business information

    Additional Info:
    Sears Holdings Corporation is out of business and has been acquired by Transform Holdco LLC.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.04/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 284 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    25 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    Reasons for BBB Rating

    Overview

    Sears is a chain department store that sells clothing, appliances, and more.

    Products & Services

    This company offers general retail merchandise.

    Business Details

    Location of This Business
    3333 Beverly Road, ALL-243B, Hoffman Est, IL 60179-0001
    Headquarters
    5407 Trillium Blvd Ste B120, Hoffman Estates, IL 60192-3413
    BBB File Opened:
    10/6/1926
    Business Started:
    1/1/1887
    Business Started Locally:
    1/1/1887
    Date of New Ownership:
    2/11/2019
    Business Incorporated:
    6/26/1906
    Type of Entity:
    Corporation
    Alternate Business Name
    • National Claims Center
    • Sears Merchandise Group
    • Sears Auto Repair
    • Sears Driving School
    • Sears Home Central
    • Sears Catalog
    • Sears Dental Ctr
    • Sears Home Protection Plan
    • Sears Appliance Select
    • Sears Auto Center
    • Sears Roebuck
    • The Great Indoors
    • Sears Service Center
    • Sears National Customer Relations
    • Sears Home Improvements
    • Sears Department Store
    • Sears and Roebuck
    • Sears Service Unit
    • Sears Home Central Heating & Installatio
    • Sears Watch & Jewerly Service Center
    • Sears
    • Sears-National Customer Relati
    • Sears Roebuck & Company
    • Sears Optical
    • Sears Wishbook
    • MyGofer
    • Sears Garage Doors
    • Super Kmart
    • K-Mart
    • Hometown Outlets
    Related Businesses
    Business Management
    • Mr. Ronald Donohoe, Head of Member Services Organization
    • Mr. Steven Ward, Manager of Sales and Service
    Contact Information

    Principal

    • Mr. Ronald Donohoe, Head of Member Services Organization
    • Mr. Steven Ward, Manager of Sales and Service

    Customer Contact

    • Mr. Steven Ward, Manager of Sales and Service
    Additional Contact Information

    Website Addresses

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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