Customer ReviewsforContinental Testing Services

There is not word to define the experience I've had while waiting for approval to test. I left a voicemail with a person who initials are C.S. She returned my call and left a voicemail only stating her name. Did not leave a call back number, or address the issue outlined in my original voicemail. Instead of calling back I decided to email her. Again, I outlined my concern and asked for assistance. She responded with no greeting and only asked if I had taken the exam after my initial email stated I submitted a request to take the exam and my status was pending. Again, nothing in my original email was addressed. I just can't believe this person is who is responsible for me being able to test for my license. I answered her question in my follow up email and she responded, again with no greeting only telling me in all capital letters to send a copy of my driver's license, name and date of birth. I sent it and still haven't heard anything. Most unprofessional experience I've ever had. I don't know who views these reviews, but please do something about your staff and the way they handle business. This business involves the livelihood of so many individuals and they, ****** especially, is careless.

I waited for months for my mother to recover. Never get anyone on the phone. The most professional person there was ****** the ***** She would do everything in her power to help. The lack on compassion in that place was unbelievable. I moved my mom out of this facility 6 weeks ago and I am glad to say she is coming home this weekend.When I was told by someone that she was not going to be able to come home she needed long term care forever. She was at Continental for 6 months and I feel she was drugged or sedated just to keep her non mobile and unable to come home. So they can get her checks, which again never notified of this.When it was to their benefit she was of sound mind. My mom was some days of sound mind but got so many UTI's that they had her sign the papers while having an episode of hallucinations from a UTI. Since the move to a new facility not 1 incident of hallucinations or "bad behaviors" . As we picked her up a small sign on the table informing you they are housing a sexual offender in the facility. I was never told about this ever. I mean I could not even get a update and I was POA. I could go on and on but I won't these few stories can give you a insite of what goes on.

Unprocessed application, lost fingerprinting results in my lost wages and inability to begin my career in a timely fashion.

If I could leave no stars I would. They never return calls or emails, and the operator is a real pill. Unfortunately she is the only person you talk to every time you call and she hangs ** in you and sounds like she hates life. I have waited over a month for my RN pass letter and I need it in order to start a job. They could care less. The state needs to get their $&!? Together and get a different company!!! HORRIBLE NIGHTMARE TO DEAL WITH!!

My daughter is having problems with this company also. She passed her test on first try. Her letter was supposedly mailed out on January 20th. Friends who took the test after her have gotten their letters. My daughter checks her **** informed delivery daily. No record. She too has talked about how rude the people are there. I wish I knew of a way to shut them down. Or better yet get them to pay the wages that these ladies and gentleman are missing out on or both. Here it is February 1st and she was told she had to wait another 2 weeks before they would mail another letter. How hard is it to remail a letter? Ridiculous!!!! The post office isnt perfect but I believe that this lousy company is s******* up and using **** as the scape goat. I wonder if gettin a hold of a legislator would do any good. Oh and too bad there isnt a way to give ZERO stars.