ComplaintsforLynwood Tire Ctr Inc
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Complaint Details
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Initial Complaint
10/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On October 5th I turned my car into ******** tire and Auto for a diagnostic second opinion to determine if I needed a new engine. I informed them that the first ship said that I need a new engine. After a couple days they text me that I needed a fuel pump and the total cost would be $2,100 which included the diagnostic. At that point no one mentioned that the fuel pump was needed to complete the $150 diagnostic and not the complete ************ the repair was finished and the charge was communicated to me again that's when the company told me that I do in fact need a new engine for an additional $6,000 making my total repair bill in excess of $8,000. This is a **** Jaguar in mint condition but not worth $8,000 I think that the way it was handled and presented to me was taking advantage of a senior citizen and it was fraudulent and deceptive. They are holding the car hostage and I would like my car released. .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.