Customer ReviewsforMorton Buildings, Inc.

Morton built my commercial building. The paint is flaking under warranty limitations. I have contacted Morton over their paint warranty with no success. Initially, a representative (John R***, Sales ********** ************* office) assessed the paint problem and claimed they would remedy the issue. After not hearing back from any representative after six months from time of assessment, I finally spoke to Carol and Keith (Manager) both of the ********** ************* office who seemed genuinely concerned that no action or resolution had occurred. But here I am, ANTOHER six months later with NO follow up or resolution from Morton. While this issue is small in comparison to other complaints I can't foresee them resolving larger issues if they can't address something this small. They do not return calls! In addition, when under construction dozens of metal panels were left outside and became muddy and dirty and they installed them (interior of building) in this condition!! In reading other's complaints, I see there seems to be a pattern with problems and their inability to resolve them. Naturally, problems can certainly occur with any type of construction, however this company doesn't appear to work with their customers to resolve them! I STRONGLY DO NOT recommend doing business with Morton Buildings due to their lack of quality work and customer service.

Call me before you make a decision on what brand of building to get installed. Morton Buildings website states that they stand by their buildings and take care of any problems. This is definitely not true. I had a Morton Building installed. The ceiling insulation started to crack and eventually fall from the ceiling making a constant mess to clean up. I have to clean my shop weekly to keep up with the mess. I had worked for over two years to try and get this corrected but they didn’t even contact me to do anything about it. This is one of the poorest businesses I have ever dealt with. Once they have your money, you are history as far as them standing behind any problems with their buildings. If I could leave a photo of the problem I would do so in order that other consumers wouldn’t get taken like I did.