ComplaintsforYou Missed a Spot Maintenance & Cleaning Services LLC
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Complaint Details
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Initial Complaint
06/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired *************************, owner of You Missed a Spot Maintenance and Cleaning Service to clean my new house on May 16, 2022. It was supposed to be a move in clean but due to construction in the basement, I requested just a deep clean of the first floor. Including one bathroom and kitchen with cabinets. ******* arrived with his Cleaning crew, which are his girlfriend and sister. I explained my request at which point they started to work and ******* left. I stayed behind and observed the 2 women begin to clean. I explained that I wanted a deep clean of the bathroom and kitchen including cabinets. I then left to continue to pack at my old house. I received notification that they were done via telephone but did not get to inspect the work. They finished fast and according to my construction crew, left almost immediately after I did. They did not clean at all. Upon my return, I found mold, dust , dog hair in the bathroom. Stains and food mess in the kitchen. There was no evidence of cleaning. When I reached out to ******* to complain, he told me that he could not take my word over his Cleaning crew. He also told me he would refund my money after being rude and unprofessional. 14 days later, my money has not been refunded. This company is a scam. It also seems that they aren't licensed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.