ComplaintsforWhiskey City Rentals
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Complaint Details
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Initial Complaint
07/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My home is rented through Whiskey City Rental, who now uses Principle Property Management for maintenance and rent management. Since April of 2023, I have been asking PPM, and since January 2023 to WCR, to address the horrific conditions of the basement (mold, cat vomit and feces, stench, etc.) and lack of hot water in the bathroom sink. I provide multiple solutions including cleaning out the basement myself and hiring professionals for the mold. I also asked about moving rental locations but have had no communication until I withheld my rent in June and July (an ordinance in Chicago) My 5 year-old son and I have been experiencing sickness due to the home conditions and have been staying with my partner. Since both businesses are not working on this issue, I am requesting to break the monthly lease (which I gave notice I wanted to leave on 6/27) and have not heard back yet. If this issue is not resolved I will be sharing my story publicly online and to the peoria city council, including working with legal representatives and political representatives to pass the “rent withholding for uninhabitable conditions” in peoria.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.