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Complaint Details
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Initial Complaint
03/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Had this company put a new roof on my house last summer, roof is now leaking and staining ceiling. Notified contractor, he stated it was a hard rain and to just keep an eye on it. I told him I wanted it fixed right and now wont return any calls.Business response
04/24/2024
I was out to fix the issue around the 10th of April.We've had some good rain since then.I have not heard anything from the homeowner that there's an On going issue..Initial Complaint
03/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My home was damaged by hail two years ago. The roofing was replaced with no problems during the first year. ********************************* came to my home last spring and asked for a down payment check of $4888 for the purchase of materials to replace the siding on my home. He later informed me that he had given my check to his son. He and his son had a "falling out" and his son had gone to *****. I did not authorize that. He has not returned my check and nobody has come back to put new siding on my home.Business response
03/03/2023
The contract was with Kilker Construction out of ***** ***** not K. Kilker Construction a ********* ********. Please make this homeowner show you copies of the contract. That was my son's company and I did pick up the check and I did give it to my son and he is the one that the contract was with not me so they need to be contacting him not me. Please ask the homework to produce the contract to you. I had to give him the money. It was his contract, what they did with it and if they didn't finish the job they need to be contacting them. Not me. I did not hold a contract with them
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.