Customer ReviewsforPennington Chevrolet of Salem

THIS ********************* WAS VERY BIZARRE, SLEEZY, UNPROFESSIONAL & UNETHICAL. THE SALESMAN SAID HE USED METH ON OCCASION BECAUSE I HAD MENTIONED A PREVIOUS OWNER OF A VEHICLE I WAS TRADING IN WAS ON METH HE ALSO USED XANAX IN FRONT OF ME. THE FIRST TRIP TO THIS DEALER WITOUT MY HUSBAND WHO WAS OUT OF STATE. THE SALESMAN STRONGLY ENCOURAGED & INTIMIDATED ME TO SEAL THE DEAL ON A VERY HI PRESSURE SALE THAT WAS A BAIT AND SWITCH. THE SALESMAN PRESSURED ME TO SIGN MY HUSBANDS NAME ON THE DOWN LOW. I HAD INITIALLY TOLD THE DEALERSHIP THAT I WANTED TO WAIT UNTIL MY HUSBAND RETURNED FROM *********. DURING THE TEST DRIVE HE PROCEEDED TO TELL ME ABOUT SOME GENERIC ****** HE GOT FROM ANOTHER COUNTRY & HOW WELL IT AFFECTED HIM, HE EVEN INSISTED FOLLOWING ME TO MY HOUSE SO HE COULD PRETEND TO GET SIGNATURES FROM MY HUSBAND. HE CONVINCED ME TO TRADE IN 3 OLDER VEHICLES, ONE OF WHICH WASNT EVEN IN OUR NAME. I DID HAVE ANOTHER FAMILY MEMBER PRESENT WHEN HE CAME OVER TO GET THE FORGED SIGNATURES THEY NEVER PROVIDED ME WITH THE PAPERWORK ON THIS SALE EVEN AFTER MORE THAN ONE REQUEST, HOWEVER WHEN I CALLED THEM BACK AND TOLD THEM I HAD MADE A MISTAKE, THEY AGREED TO SWAP THE *** OUT WITH THE ONE I ORIG. WENT TO SEE. THEY ALSO SWITCHED THIS *** OUT THE VERY LAST MINUTE WITH ONE IN POORER CONDITION AND MUCH MORE MILES. HE TOLD ME THEY WERE IDENTICAL AND PUSHED IT ON ***WE CONTACTED THEM BACK RIGHT AWAY TO RETURN THE ***, THE DEALERSHIP SAID IF WE BROUGHT BACK THE **** PLUS ***** (AS WELL AS FORFEITING OUR 4000 IN TRADES) THEY WOULD BUY IT BACK FOR 7K LESS. THIS WAS WITHIN THE FIRST WEEK. THE ONLY OTHER OPTION THAT WAS OFFERED TO US WAS TO BRING IT BACK AND THEYD SELL IT ON CONSIGNMENT. THE *** IS CURRENTLY THERE HOPING IT WILL SELL UNTIL WE CAN FIND A WAY TO RECTIFY THIS SITUATION. I AM WILLING TO TAKE FULL RESPONSIBILITY FOR MY ********* WANT TO PAY ANY FEES OR COMMISSIONS TO THE DEALERSHIP BUT NOT BE RIPPED OFF FOR 11K WITHIN DAYS OF HAVING THIS VEHICLE