66 Customer Reviews
Review from Sandy D
5 stars11/01/2024
****** was very professional and informative. We were very pleased with his service.Review from robert b
5 stars10/23/2024
Jose is the best technician. We have used him for many years and we have been a customer of One Hour for many, many years. Great service.Review from Rob S
5 stars10/16/2024
Sean was excellent. He walked me through everything and feel confident that he did right by us.
One Hour Heating & Air Conditioning #38 Response
10/17/2024
Thank you for the glowing review, Rob! We're thrilled to hear that Sean provided you with such an excellent service. Your confidence in his work means a lot to us. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Enjoy the peace of mind that comes with knowing you've been taken care of!Review from Carol K
5 stars10/03/2024
I had an estimate on replacing my HVAC system. Mr. Sullivan was very informative, patient with my questions and not at all “pushy”. He explained the various units, pros and cons of each, with the option of replacing the heating and or cooling units whatever I wanted. I never felt pressured to make a decision but felt I received great information. In the end I opted to use One Hour. I have been a customer for many years.One Hour Heating & Air Conditioning #38 Response
10/04/2024
Hi *****,Thank you for sharing your experience with Mr. ********* Were glad to hear that you found the information he provided helpful and that you felt comfortable throughout the process. Your long-standing trust in One Hour means a lot to us, and were excited to continue serving you. If you have any further questions or need assistance, please dont hesitate to reach out!Review from John G
5 stars10/03/2024
Phenomenal job as always. Professional, thorough, fair, consistent, and honest. A real treat to do business with **** and his company. ****, our technician, was a rockstar as usual and ******** in customer service is simply the best!Review from Scott T
5 stars10/02/2024
I’ve been a One Hour Heating & Air Conditioning for 35 years. Great service and friendly and knowledgeable technicians.Review from Lewis G
5 stars09/17/2024
One Hour is top notch. Very professional. Took care of our issue ASAP!One Hour Heating & Air Conditioning #38 Response
10/04/2024
Hi *****,Thank you for your kind words! Were thrilled to hear that you had a positive experience with us and that we could resolve your issue promptly. Your satisfaction is our top priority, and we appreciate your trust in One Hour. If you need anything else in the future, please dont hesitate to reach out!Review from Morton H
5 stars09/04/2024
Took a while was supposed to be a 4 hour install turned out to take 8 the installer did have some problems with the install new type of equipment but did get Jeff to come out and together they figured it out and got the unit to work so in the end all was wellOne Hour Heating & Air Conditioning #38 Response
10/04/2024
Hi Mort,Thank you for your feedback regarding your comfort system installation. We appreciate your patience during the extended installation time. We're glad to hear that our installer and **** were able to work together to resolve the issues with the new equipment and get everything functioning properly. Your satisfaction is important to us, and were here to ensure youre comfortable with your new system. If you have any further questions or concerns, please dont hesitate to reach out. Stay comfortable!Review from Jim F
4 stars08/04/2024
Had a break down and a weekend service call. Temp got up to 83. When looked at unit spotted the problem right away. 15 minutes we were back up and runningOne Hour Heating & Air Conditioning #38 Response
08/06/2024
Thank you for the 5-star review, ***! We're glad we could quickly resolve the issue during your weekend service call and get your unit back up and running in just 15 minutes. Your comfort is our priority. If you need any further assistance, feel free to reach out. Thanks again!Review from Judith F
5 stars08/02/2024
Aug 1 service was professional & thorough. I appreciate having a picture if the tech assigned to my service call sent to me prior to his arrivalOne Hour Heating & Air Conditioning #38 Response
08/06/2024
Thank you for the 5-star review, ******! We're pleased to hear that your service on August 1st was professional and thorough. We're glad you appreciated the picture of the technician sent prior to his arrival. If you need any further assistance, feel free to reach out. Thanks again!
Customer Review Rating
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