1 Customer Reviews
Review from Bob S
2 stars09/02/2022
Warranty Repair Never Completed. I contracted the services of Jameson Pavement for driveway seal coat and crack repair Fall 2021. 3 weeks after the completion, numerous cracks started to open. I chose Jameson $850.00 (whose bid was $300 more than other companies) because of expressed one year warranty on both the crack repair and seal coat. I contacted **** (original sales rep) at the end of March 2022, and again in April 2022 with no response. I then contacted the owner Jameson, and on April 27, he visited my residence. He acknowledged that the cracks did open up. He said that he would repair the cracks, but that I would need to pay for another seal coat ($600) to make the crack sealer look good. I explained that it made no sense that they would crack repair and seal coat on the same day, because the same thing might happen. I wanted to separate the two. Seal the cracks first, and wait a couple months. If the cracks stay repaired, then I will pay for another seal coat. I did not think it was fair to pay for a new seal coat only 6 months after. I also wanted to wait to make sure the cracks stayed sealed. I was told by Jameson that I would be put on their schedule. It is now September and still no warranty repair. I believe Jameson Pavement does not stand behind its promised warranty.
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