ComplaintsforMichael Milewski Flooring, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had this company demo and install new flooring and trim in April. I paid $8,716 and the job has not been completed. 4 flush floor vents were to be either installed, shipped to me, or provided in compensation due to not finishing the job. Michael has personally promised to do all 3 of those options and provided numerous excuses why it hasn't been done. Originally was he for the wrong size for all but one of the vents. The one vent was installed and he said he'd order the other 4. To date I've contacted 5 times since mid April, with his latest response in mid July saying the vents would be shipped the next day. Of course that didn't happen and now messages are being ignored. It's unfortunate because he and the team seemed responsible and honest until paying in full and now it's impossible to resolve. At this point I want money back or the vents shipped. I do not trust him to complete the job anymore.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.