ComplaintsforTrader Buck's Flea Market
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Complaint Details
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Initial Complaint
06/02/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On 5/7/23, I rented a glass show case #*** from Trader ****** Peddler's Mall. It cost $100/mo. and was on a month to month basis. The contract asks for a 1 month advance notice to terminate their contract. I was selling brand new 18k gold plated and sterling silver Jewelry. The agreement from the business was that their sales staff would unlock my case whenever requested by an interested customer so they could purchase my jewelry. I paid a total of $177 which was pro-rated for *** and the month of June in advance. Here's the problem: I could not understand why I had no sales for Mother's Day when I had beautiful jewelry and everything was brand new and 50% off. On *** 22, I came back into the flea market to check again to see if I had any sales. I had no sales. Then, the manager informed me that someone wanted to buy some of my jewelry, but they couldn't find my keys. I had given a copy of my keys to Mr. ** the staff on duty who was supposed to put them on a key chain labeled #***. Instead, different keys were on key chain #***. As we were talking, a different staff person pointed to keys that were just hanging on a nail near the counter and asked if those were my keys. (They were.) No one even bothered to call me to ask for my copy of keys, and anyone could have grabbed my keys and stolen my merchandise. The point is, I lost sales because of their mistakes. After careful thought, on 5/27/23, I signed a move out agreement and removed all of my jewelry from the case that same day. Even though I paid in advance until 6/30/23, I am requesting a refund of $100 due to the mistakes made as well as not having enough qualified staff to perform their part of the contract. Many times they were short staffed and had only 1 or 2 staff available to handle the entire mall. Also, I have attempted to contact the owner on their website, ***************************, but got no reply back. Please assist in a fair resolution. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.