ComplaintsforCrosby Construction Inc.
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Complaint Details
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Initial Complaint
12/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On March 25, 2022 we paid ****** ****** $12,000 to build a front porch on our home - the total cost was $18,000 and we were told that 60% was due up front and the rest upon COMPLETION of the job. after pymnt was given, nothing was done for the first 6 months - we kept asking him when the job would be completed and kept getting the run and after 6 1/2 months - they came and built the brick retaining wall - that sat there for over a week, then they came back and poured the concrete slab at the 7 mos. mark and not one other thing has been completed since - then he told us he needed another $3000 to purchase the rest of the materials - although our contract specifically stated the rest would only be due upon completion of the job - the porch it to have a roof and rails etc - we are now in the 9th month and he will not even return our calls/messages at this point - he has parked his truck in my front yard supposedly with the materials to finish the job but it has sat there for over a month now - whenever we call him to complain, he will bring out materials or something and park it to try to pacify us to make it look like he is getting ready to work on it but yet never does - so as of date, we have given him a total of $15,000 - it has been 9 months and we only have a concrete slab - invoice attached
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.