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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Driveway sealed 10-22-22 Estimate for patching & sealing was $800. Employee arrived unannounced. While working, made arrangements with *********** to seal their driveways for $300. Less than a year later driveways has faded due to employee thinning sealant. No patching done. Price reduced to $300.Calls for 3 weeks to St **** Paving have not been returned. Poor service & no response.
Business response
07/07/2023
The owner has spoken to the customer and the issue will be resolved in the next couple of weeks.Customer response
07/18/2023
I am rejecting this response because:
It has not yet been resolved after contact with business owner.Customer response
07/24/2023
We are now more than satisfied. Please remove negative review. Thank you.Customer response
07/24/2023
St **** Paving was out today. We are more than satisfied! A+
Thanks to St **** Paving for their follow-up.
Please remove the negative review. Thank you for helping to resolve the issue.
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1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.