ComplaintsforBowling Guttering
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Complaint Details
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Initial Complaint
01/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 8, 2021 I paid Ian ******* $975.00 to install guttering on the front of my house. This fall I was on the ladder cleaning leaves out and noticed there was water standing in the gutter and the water could not flow to the nearest downspout. I also noticed the gutter above my door was leaving a string on water on my front porch. I called and left messages a few times. I talked with one of the sons he said he would come out and had a big discussion about how high the roof and if he needed to bring a ladder. Three weeks latter no show. I call again this time I talk to the Mr. *******. He comes out the week before Christmas and says he will work on the week after Christmas. I wait patiently. The weather that week was nice. I had someone else out to do some other work. He looked at the gutter but did not touch anything. He pointed out something else I did not notice. There is a gap between the gutter and the house and you can see day light. He showed me where they used a pile of caulk when they should have did a better job of flushing the gutter with the house. I called Friday evening when no one came. I made the mistake of telling Mr. ******* that someone else had looked at the gutter. He became irate. Two times he said no one knows more about gutters than him. The tone of his voice scares me. He did not install the gutters his sons did. He did not inspect the job when they were done. When he came to my house he did not bring a ladder to look in the gutter.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.