ComplaintsforSkaggs Builders, Inc.
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Complaint Details
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Initial Complaint
04/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
2021 - current Skaggs builders LLC built $750,000 home for us. ****** ****** promised a warranty on the home. They have not honored the warranty. They have fixed a few things but two of the major issues they are not helping with. They applied a coating on outside retaining walls. It was not in our contract to apply it, they knew that from the day they applied it when we saw it. They will not remove it. Also the stairway to our basement was not installed correctly. We notified them of this issue and they refuse to address it. We’ve contacted several other carpenters who have agreed with us. We also have paint scratches on our siding which happened during their install. We asked them for paint to cover them so they will not rust, we are still waiting. We’ve sent emails and certified letters which have gone unanswered. I’ve documented everything on a website and of the problems and have sent them the link. They are fully aware.Business response
05/29/2024
******
I have attached a response letter from ***** ******, owner of Skaggs Builders, INC. regarding ID# ********
Thank You,
*** *****
Accounts Receivable
Skaggs Builders, Inc.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.