ComplaintsforThe Beauty Bar at Carmel
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Complaint Details
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Initial Complaint
05/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
A hair stylist did my nails, and did a horrible job. I was seated at a literal bar top for starters. She Didnt remove old polish, new gel all over my cuticles and sides of my fingers, polish didnt cover my nails, etc. then, management refused to take my gift card and threatened to file a police report if I didnt pay. Their ****** listing still says the beauty bar even though management told me they switched owners to now be called hair nail and cocktails and refused to accept my beauty bar gift card. Its deceptive and borderline fraud. They dont list on their website that they wont honor those gift cards, it wasnt mentioned in my confirmation call for the appointment, and its not posted anywhere in their store. Conveniently waited until after services were provided to inform me that they wouldnt accept it. Management told me it was my fault for not knowing they werent affiliated with beauty bar anymore and threatened police action.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.