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Complaint Details
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Initial Complaint
12/15/2021
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Purchased ******* TV from ********* online, November 30th. Starving Artists Moving scheduled delivery for December 10, in the afternoon. They never showed nor did they call/text. I called multiple times and left messages. Monday, December 13, @ 11:32 am Blake ****** called and said they were on there way. We were working and having no advanced notice, we weren't able to get home on a last minute call. I told Blake we could receive delivery later in the week, just not Wednesday. Called ********* December 14th and their records show delivery was scheduled for today (Wednesday) between 9:00 am and 1:00 pm. I cancelled a doctors appointment and took off work. Called Starving Artist Moving twice this morning and got voicemail. As of 10:40 am we have received no phone call to say they were delivering. Since TV already paid for and no delivery confirmation what can we do? Cannot reach real person.
Business response
12/27/2021
Business Response /* (1000, 5, 2021/12/15) */ I apologize we didn't get Mr. ***** his TV when initially scheduled. We are delivering it to him this afternoon.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.