5 Customer Reviews
Review from Shane C
1 star05/25/2023
By far one of the worst insurance companies in the business. Instead of working with you on a claim, they will fight you every way and then threaten you with a non-renewal until the work you made a claim on is fixed ... out of pocket!!! Horrible service. This is not a veteran friendly company.Review from Bf f
1 star05/01/2023
Echoing the numerous other ONE-star reviews of this company with an 'A+' rating ... AFI does NOT write auto policies, per say. They act as a 'servicing agent' which means they will sell you a policy that you could get directly from the actual insurance company, i.e. Progressive, Travelers, etc. WHY you would choose to use AFI is anyone's guess. But here is one, you didn't know this. Well now you do. AFI offers you NO DISCOUNT for auto insurance - ZERO. In fact, you might actually be paying more with them than if you shopped the policy yourself. TOTAL WASTE OF TIME and AFI is completely DISENGENOUS in its marketing to active duty, their families and veterans.Review from James A
1 star04/14/2023
I am very disappointed by the fact that Armed Forces Insurance failed to give me options to provide insurance despite being a servicemember and their denial of providing service would dishonor the memory of their founders. At first they said I couldn't qualify because I had a lapse in home insurance for more than 30 days but after finding out that I actually had Rocket Mortgage premium home insurance, they outright denied me still. I would not recommend them to military or veterans as they refuse to help.Review from Jim H
1 star01/16/2023
I was shopping for homeowners insurance and thought Id check out this company because they advertise that they work well with the military and veterans. When I spoke to the rep, I was given a quote $800 a year less than Im currently paying. I went over the various coverages that I had for my property and she assured me that the coverages were all the same. We agreed for her to email me an actual quote. The quote I received was only $98 a year less than I am currently paying and the coverages were very much below what I currently have. This company is very deceptive in their representation.Review from Ralph S
1 star09/19/2022
Wow!!! Reading AFI 's responses are extremely unprofessional and cowardice in nature. What company argues with the customer online and tries to belittle the person at the same time. I was thinking of getting this insurance but after reading AFI's responses I can see they are unethical and I would not trust them. So shameful.
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