ComplaintsforHansbrough Development
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Complaint Details
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Initial Complaint
09/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*** ********** with Hansbrough Development built our house. Before closing, a professional home inspection was done. Upon inspection, it was discovered there was missing kickout flashing on the front gutters. This was listed to be fixed. We were told it was fixed. Before the 1 year Builders Warranty was up, we had another professional inspection. The kickout flashing was still missing thus never fixed. I also called out pooling water in the extension of the driveway where the pavement had sunk in multiple spots (could lead to potholes) and this was in the Inspection Report. These repairs were requested before the Builder's Warranty expired, and I was told both would be fixed. He said once his pavers paved the neighboring construction house he would have the guy stop by and see what the best fix was. That driveway got paved and the guy never stopped by. I have reached out to *** ********** three times in the past week without a response. This is very common of communication going unanswered unless you stay on him about it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.