ComplaintsforRains Gas Inc
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Complaint Details
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Initial Complaint
12/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On November 18th at approximately 8 am I took rains gas 300 to do an installation and to fill a hundred pounds propane tank. On Wednesday November 23 the man comes to finally install the tank while installing he strips out a part that they charge me 70$ for. I still have 120$ account credit. So I call exactly a week from the installation my tank is already empty after not having to use it for several days so apparently the tank was not filled. They told me they would be out right away to fill it. That did not happen I called every day for one week before they finally showed once again in was brought an empty tank that ok was charged for because they told me they had to charge me extra and would not n ok w use my tank. The tank was supposed to be filled after using t for ok ne night it's completely empty. The man dropped the ank and let what little bit if gas that was in t out and they charged me 128$ for this empty tank. They refuse to make it right and are scamming tons of people like this.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.