24 Customer Reviews
Review from Kathleen A
1 star08/28/2024
Stay away from this place they have ruined me. I was on time for a very long time with them . Once a person falls on hard times and was going to file chapter 13 to a least pay back the money owed . They turn around and sue you . So not only your unemployment and trying to make ends meet they screw you over. No compassion at all .
Eagle Financial Services, Inc. Response
09/03/2024
Dear BBB: As this account is in litigation, this is not the correct forum to discuss this matter.Review from Brian A
4 stars04/15/2024
Tonya p***** was very helpful trying to get me the loan I needed. I really appreciated herEagle Financial Services, Inc. Response
04/18/2024
Thank you for sharing your positive experience.Review from Ronda C
5 stars03/15/2024
Great service I love it here always there for me RayEagle Financial Services, Inc. Response
03/18/2024
Thank you for sharing your positive experience.Review from Jeff H.
2 stars02/23/2024
Eagle Loan treated me like i'm nothing the man i talked to there said my collateral vehicle and home and everything i own is of junk value from the black book. They treated me like crumb, and i don't want these people recommended nowhere.Eagle Financial Services, Inc. Response
02/27/2024
Eagle Loan has been in business for 25 years helping thousands of people in their time of need. We make every effort to approve as many loans as possible. Unfortunately, we cannot approve everyone.Review from Sterling S
1 star12/16/2023
Stay away from this place. You'll pay forever on a small loan. You are told you have a 10 day grace period for your payment, which allows you to change the due date without a late fee . And a late fee if it is pushed past 10 days, just as long as it is paid before the end of the month. One month I had it changed , still within the 10 days and was told all set. One day after the original due date I received 2 messages saying my payment was over due and to call immediately as this matter needed to be taken care of. Next day wife received the same message. We called and stated we had set up a date and why are we receiving calls, basically calling us deadbeats. Woman looked it up and said" oh I see it, you're all set". Not even a sorry. Next month I set a date up, still within the 10 days. And boom, payment came out on the original date, leaving me with nothing in my account after utilities and car and house insurance. Without a doubt they will also take out another payment on the date I set up. Since transactions are done electronically, I strongly recommend anyone to pursue wire fraud against them, as I will.Review from Dayvon L
1 star12/12/2023
I would never take another loan here. It is a scam! I roughly took out a total of 2500 and paid it on time every month until I faced financial hardship. I tried to workout a temporary payment plan until I got back on my feet but they were not willing to work with me now I owe over 3500 and I know paid at least 1500 of the 2500. Im being sued for over 3500 and they will begin garnishment. Beware and do not take any loans from this place! Their attorneys aren’t much better either I tried to work with them on a payment plan and they did not budge on the amount. I pray someone sees this and does not take that loan out. I am so ready to be finished with this place and never look back. I was sent a pre approval recently from them to take out another loan which was thrown in the trash immediately. Please please avoid them at all cost! The interest rates are predatory and their practices are predatory as well.Eagle Financial Services, Inc. Response
12/13/2023
We have been providing personal loans to customers for over 25 years, helping with unexpected car repairs, medical bills, and other financial needs. Our loans and lending practices comply with all federal and state rules and regulations. We do not comment specifically on any matter in litigation.Review from Russell W
5 stars11/08/2023
My experience with eagle finance is always great, Curtis and friendly people, Jack A******** is a good person easy to work with, an excellent choice for extra cash, thanksgiving and Christmas is around the corner! Need money call Eagle financeEagle Financial Services, Inc. Response
11/09/2023
Thank you for sharing your positive experience.Review from Max S
1 star08/21/2023
Scam alert, they explain that the insurance is included with the loan when you go in to sign your paperwork and then charge you for the insurance causi g the cost of the loan to go higher than agreed upon.Review from Missy-Ann C
5 stars08/02/2023
Eagle finance maysville KY: they were extremely professional, & helpful, I will be referring people to them asap !Eagle Financial Services, Inc. Response
08/03/2023
On Behalf of Eagle, I would like to thank you for taking the time to reach out to us via the BBB regarding your positive experience. Customer satisfaction is without a doubt one of our core concepts here at Eagle. We truly appreciate your compliments and look forward to helping you with any future needs.Review from Tonya W
5 stars08/02/2023
Good and friendly environment, works with your every needs.. Thank you Eagle Loans.Eagle Financial Services, Inc. Response
08/03/2023
On Behalf of Eagle, I would like to thank you for taking the time to reach out to us via the BBB regarding your positive experience. Customer satisfaction is without a doubt one of our core concepts here at Eagle. We truly appreciate your compliments and look forward to helping you with any future needs.
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