ComplaintsforX-Act Homes LLC.
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Complaint Details
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Initial Complaint
10/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Company provided me with a estimate for a roof, with the type of shingles that would be used. The day of the project I noticed the roof didn’t appear to look like the roof I had chosen, so with further research on my own I figured out that the contractor used a cheaper shingle (although it was labeled as the color I wanted) which turned out to be different shades of color and not as dimensional. The contractor has now offered to allow me to keep my insurance deductible in hopes of “making everyone happy”.
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.