ComplaintsforKentucky Mountain Land Title
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Complaint Details
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Initial Complaint
08/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Negligence on company using wrong tax bill(2020) instead of current tax statement (2021) to determine property tax prorated at closing. Company based taxes on accessed value of $186,200(Property Tax Statement in 2020); should have been $712,000 since house was reaccessed in 2020 at new value and available online in August at 2021 rate per *** *****, PVA. House closing was 8/24/2021. ******* *******, owner of Kentucky Mountain Land Company, told me I have no recourse for collection of $3705 owed to me which is in addition to $1230.58 prorated to me at closing. This matter was brought to ******* ******* ‘s attention after I received property tax statement in October, 2021. I ask to speak to their attorney, ******* ****, and was told to leave my number and he would get back to me. Only person that responded is ******* *******. On 11/10/2021 I spoke to *** ***** who told me ******* should have seen evaluation of taxes at : Whitley County Property Evaluation site in August. She pulled up the site while we spoke on phone and acknowledged I was correct but there was nothing she could do about it. I have spoken to 2 attorneys in Corbin and been told I have 1 year to file a complaint but that the complaint should go to Ky Mountain Land attorney ******* ****. Problem being no one knows where to send the complaint and only phone number listed for him other than KMLC is a non working number in Hyden, Ky. I would appreciate any help you can give me. Statute of Limitations is less than a month away. Found out attorney ******* ******* also represents ******* ******* at KMLC. Spoke briefly with him on 08/30/2021 at which time he said there was a conflict of interest due to his representation of ******* ******* and KMLC. He can be reached at ************. He said it was normal for prior year tax records to be used. However, when I told him current statement for 2021 was available online in August 2021, he said he could not comment due to conflict of interest.Customer response
08/15/2022
Received email yesterday from BBB regarding Ky Mountain Land Title. I have heard nothing from the company regarding complaint. Anything that can be done from BBB is greatly appreciated. Thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.