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Additional Information

Not BBB accredited

Additional Information for AA Clay Studio & Gallery

View full profile
Location of This Business
2829 S 4th St, Louisville, KY 40208-1301
BBB File Opened:
5/31/2018
Years in Business:
12
Business Started:
10/5/2012
Business Started Locally:
10/5/2012
Type of Entity:
Sole Proprietorship
Business Management
  • Mr. Alex Adams, Owner
Contact Information

Principal

  • Mr. Alex Adams, Owner

Customer Contact

  • Mr. Alex Adams, Owner
Additional Contact Information

Email Addresses

Serving Area
  • IN
  • KY
Products and Services
One-of-a-kind ceramic artworks, Small production pottery, Pottery lessons and 6-week classes
Payment Methods
  • Check, Cash, PayPal, MasterCard, Visa, American Express, Discover
Refund and Exchange Policy
  • No refunds or exchanges for items purchased in-store. Return policy is for items purchased online.

    Shipping Policy
    Onlinegallery inventory will ship within 3 business days. Regular and expressshipping rates are available through UPS and the USPS at time ofcheckout. Our standard Shipping Rates are for shipment within thecontinental 48 states and Canada.
    • If an item is on back-order you will be notified with an estimated delivery date.
    • A $4.00 handling fee is added to each order to ensure proper packaging of your purchase.

    Return Policy -Online Purchases
    Artworks may be returned within 14 calendar days from the date of delivery *online purchases only.
    Customer is solely responsible for shipping any returned undamaged items in original packaging.
    • To ensure proper credit please include a copy of your receipt. Original shipping fee is non-refundable.
    • Customer agrees to use only UPS, USPS, or FedEx insured for the entire value of the shipment.
    • Returns may be subject to a 15% restock fee. Please contact us to arrange a return.

    Damaged Items -Online Shipments
    Ifan item arrives damaged, please email a clear picture of the damage.We'll replace your order or issue a refund after the original item isreturned. Return shipping paid by AA Clay Studio & Gallery. If youneed to return an item, please contact us with your order number and details. We will respond with return shipping instructions.

    Contact us with any questions: (502) 287-9666 • contact@aaclay.com

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