7 Customer Reviews
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Review from Donald J
4 stars03/19/2024
ADC Paving did a great job. When they arrived, an area at the warehouse entrance was marked out. The work began with removing the old asphalt. The crew worked well together with the removal of the pavement and preparing the surface for new asphalt. The installing of new pavement was quick and very professional, Thanks for completing the project smoothly.Review from Robert D
1 star02/17/2024
I had a driveway torn out and replaced by ADC paving 1) after first time paving water settled in the middle of the drive. 2) their solution was to dig a trench from the low spot to the side of my yard? And I do mean a trench, where water created a mud hole.3) came back a third time -tore up the back part of the drive and resurfaced the entire driveway. Before the year warranty was up, I called and said water was again standing in the drive. 4) they sent another crew and dug another trench to feel more like a little speed bump to remove the standing water. 5) also pointed out that gravel was coming out in 3 places in the drive -they not only did nothing about this but never even answered emails or phone calls. I have had 3 other installers look at this problem and all three said that portion of the drive would have to be removed and repaved! So ADC would not be me first choice for any type of work ever again.Review from Mary H
5 stars02/12/2024
They did a great job and were professional and friendly as well.Review from Jeannie L
1 star10/14/2023
Over the past, at least 30 years or more, we have had ADC pave our driveway twice, and seal it numerous times, and have always been pleased and recommended them to a lot of people. No more. They sealed our driveway a couple of weeks ago, and didn't do the job they have always done. There were cracks that should have had sealer put in them, and they look awful. The job was a $500 job and the crew just didn't take the time to make sure the cracks were filled with sealer. I have pictures and it looks awful. The biggest surprise was their total lack of concern when my husband called them. They won't come out and look and even said that it wouldn't hurt it water got down in the cracks and froze this winter, that cracks were good for a driveway. Sure not a way to treat a long time customer. We are older and can't put anything in the cracks ourselves, so guess we will have to pay someone to come out and do it. I sent them an email - no response!! I see other complaints on here, so I guess it's just not the company it used to be. Jeannie L.Review from David S
1 star10/04/2022
Hired adc to put in a new driveway. About 4-6 months after the warranty was up, I noticed a large crack forming down the middle of the driveway. I called ADC and asked about the issue. All they cared about was the warranty was up and basically sorry about your luck. I then asked if someone could at least just take a look at it and tell what could be done, the cost to fix it and perhaps we could work something out. Once again , sorry about your luck. So I now have to hire another contractor to come out and take a look at the issue. Never been treated like this before. Would not recommend them to my worst enemy.
ADC Paving Response
10/05/2022
When Mr. ****** called our office with concerns about his driveway, he was advised that we do not handle residential repairs unless it's warranty work. His one year warranty ended in April of this year. With residential repairs not being a service that we offer, it wasn't reasonable to send someone out to determine a course of action and cost.Customer Response
10/05/2022
For someone who just spent $8000 for a new driveway and referred two neighbors to your company for new driveways(which I told the person to whom I was talking) it would have been reasonable and the right thing to do. My question is if it were under warranty who would have done the repair since your company doesn't perform residential repairs. Since my complaint WAS FILED, THE OWNER HAS REACHED OUT FOR A MEETING WHICH IS ALL I WANTED IN THE FIRST PLACE. STAY TUNED.ADC Paving Response
10/06/2022
The OWNER HAS NOT reached out to you for a meeting, although you have called his PERSONAL CELL PHONE numerous times requesting a meeting. THE OWNER, who is the person behind the keyboard of this very message, would GLADLY take a look at the issues at hand if MR ******* would please email a few pictures of the areas of concern to OFFICE@ADCPAVING.COM. Also, MR ****** has misspoken about our residential repair policy, because we DO IN FACT PERFORM RESIDENTIAL REPAIRS FOR WARRANTY ISSUES; this issue is out of warranty. The fact that we do not offer NON-WARRANTY RESIDENTIAL REPAIRS (patching, pothole repair, hot-rubberized crack sealant, mill and overlay, sawcut patching or base failure), as a standalone service, is irrelevant. We do however offer cold poured, liquid crack-sealing and sealcoating as residential repair and/or maintenance options. That being said, again, please send the pictures and we will gladly offer advice and professional opinion, but we please ask that you act accordingly, professionally and respectfully with our staff as well. Sincerely, Kevin Gray, President ADC PavingCustomer Response
10/06/2022
Mr. ****, I have asked for a meeting every time I called your office but was told both times no meeting because it was out of warranty. When I discovered the cracks initially I called your office and your guys came over and poured some stuff on the cracks. That was handled very professionally and was never told it was out of warranty. The next time I called was because some off the cracks where getting wider and I wanted your folks opinion on what was happening. Your folks came the last time so I thought you would come again and help. I was wrong. I will send you the pictures but you need to calm down as I just want some advice at this time and I have been very professional and respectful with you and your staff. My friend Joe Daugherty gave me your phone number in an effort to help me resolve my issue. Sorry I offended you by calling your PERSONAL CELL PHONE ALTHOUGH YOUR VOICE MAIL SAYS YOU ARE THE PRESIDENT OF ADC PAVING.Customer Response
10/11/2022
Did you receive the pictures I sent?Review from David J
5 stars07/13/2022
ADC repaved our driveway in 2018, sealcoated it in 2019, and we just had ADC sealcoat it again yesterday. The sealcoat team arrived on time, prepped our driveway and completed the sealcoating in less than an hour. They did a great job.Review from JP C
5 stars05/25/2022
I used ADC paving to redo my driveway and I am extremely pleased. Cindy did my estimate and Kimberly andJackie in the office were all a pleasure to deal with. Rick headed my excavation and prep crew. My old driveway was removed and scraped down plus gravel added to form a new base. Jake was in charge of my paving crew. Again, they were all great! It was an extensive process but they were so fast and efficient I was barely inconvenienced. I am having them back next year to add another seal coat to extend my warranty. A really great company with really great people. ** ****
Customer Review Rating
3.14/5stars
Average of 7 Customer Reviews
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