Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

5 Star Motors has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 5 Star Motors

      6300 Preston Hwy Louisville, KY 40219-1816

      BBB Accredited Business
    • 5 Star Motors

      1700 S Hurstbourne Pkwy Louisville, KY 40220-1610

      BBB Accredited Business

    Customer Reviewsfor5 Star Motors

    Used Car Dealers
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    7 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Mariah W

      1 star

      04/10/2024

      They sell broken vehicles, please stay away. Their communication is also terrible. The car that I got had a broken transmission and a blown out head gasket.
    • Review from Nick A

      5 stars

      02/03/2024

      They treated me good and are great down to earth people.
    • Review from tiffany m

      1 star

      06/08/2023

      Telling my son that if he don’t bring them money it will be out of their hands and there will be nothing they can do…. I mean is that a threat. Saying we owe money but have not supplied me with anything in writing, Don’t mess with this place something ain’t right.
    • Review from Shawn P.

      5 stars

      12/10/2022

      I bought a 2015 Nissan Marano 120,000 miles runs and drives great. I dealt with daric vary down to earth people.
    • Review from Mark C

      1 star

      11/26/2022

      Sold a vehicle and paid cash for including taxes and transfer and license. It won't pass State inspection and not been transferred in the dealership name. Mechanic damaged the moonroof while in their possession too
    • Review from Nick A

      5 stars

      09/10/2022

      I didn't have a problem with this dealer,I was looking for a cheap affordable car and they were super helpful, anytime I needed something I called and they were glad to help and set an appointment for me to come by and check out my issues. When I'm buying a 4 or 5000 dollar car I expect these things from time to time. Idk I read some of the complaints and some times you just can't make people happy. These guys didn't over promise anything and made sure I knew as much as possible about the car. Thank you Casey and Nick
    • Review from Sanel P

      1 star

      09/09/2022

      This Dealer does Fraud scams people You have been warned they run different locations scammer biggest ripping people off Stay away from this scammer who takes peoples hard earned money for junk cars. These people have no idea what kind of lemon law trouble they will get into,but they will find out very soon. Bought 2005 ********* Corvette With 62k Miles for 20 grand with down payment of $4,000 and still loan $16,494.00 after down payment and car is worth only $14,875.00 in good condition which this is fair condition probably worth $10,000 needs front end work ball joints,tie rods,tie ends,in outs.Ball joints,Radio screen doesnt work even used one costs $700,drop top doesnt work will cost couple grand to replace. Needs new tires all around. Key fob stopped working few days later,AC compressor went out 5th day. Take your money anywhere else but here i promise you will regret buying gum at this place they lied about tires being slicks on corvette they are bald regular tires that they had to put air in before i came there. Nothing but junk if the cars are good why are they selling 20k grand car without warranty as is. RUN So far im blasting this dealer all over social media,craigslist,car gurus,facebook every place he lists cars for sale im going to warn people and contact DMV already contacted my bank he will never get anyone approved trough this bank again. People need to look into lemon law before purchasing vehicles from anyone these places need to get shut down foreigners coming into this country to screw hard earned American money dont reply nothing back to me i will upload your text message how you would not even reply back to my text messages you will learn today buddy. When i get $3,500 back to repair this junk then im gonna remove complaints from

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.