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Complaint Details
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Initial Complaint
05/23/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Bought 2 cars Both had issues , customer service is Terrible. Was told the truck I bought just needed the AC charged by two of the mechanics there come to find out the truck was factory with that AC they refused to help and it was within 30 days of purchase. I called back and they told me to bring the truck up there. They had my truck and sat in the parking lot. I picked up my truck..
Business response
05/30/2024
GOING THROUGH MY COMPUTER I DO NOT HAVE A CUSTOMER BY THIS NAME.
I WILL NEED INFORMATION ON THE VEHICLE ,THE FULL VIN #
OR THE FULL NAME ON THE ACCOUNT. I DO NOT HAVE AN ACCOUNT UNDER THE NAME OF ******* ******.
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Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.