ComplaintsforMcAlister Construction LLC
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Complaint Details
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Initial Complaint
08/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
May 9, 2022, we paid **** ********** $13,000 which was half of the agreed quote to start construction on our driveway. He has shown up 4-5 times, did 1 pour of concrete and it had to be ripped up. It was awful and he agreed it was awful and would eat the loss. He has since not been back to pick up the concrete or fix anything. He says we need to send him a certified letter that we are unhappy with his work and he has 30 days to fix it from there. Ther busted up concrete and devastation to our driveway has left us unable to access our garage with our cars and we can't get our zero turn lawn.mower out. He's is not answering our calls and the few times he has he says he is getting with his insurance company to get us $8000 back and someone will be here to pick up the mess, but no one shows and we have no money back.Business response
10/18/2022
This complaint has been addressed and the customers work was completed and agreed on. **** *** *** agreed for me to have another company finish the driveway and agreed on a final payment, which was paid to the other company. The day the driveway was completed Mike said that we were good and said that he was happy with the finished driveway. I would like to have this complaint removed from my company record.
Thank you
**** *********
Mcalister Construction LLC
**** ******* ******* ** ******* ******* ** ***** ************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.