ComplaintsforLA Motors, Inc.
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Complaint Details
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Initial Complaint
07/16/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This is a car dealership I went and bought a car from them and paid cash 31,000 something dollars that car was making a noise so he gave me a warranty on it. Come to find out that it was a whole transfer case $9000 and the warranty didn’t cover everything he knew that there was something wrong with his car in yet still sold it to me and also sold me this car with a cracked rim which is very dangerous. I didn’t know that until I mean I kept putting air in the tire every day every day now I’ve been without a car for four going on for weeks now, and he will not return. My phone calls will not answer the phone. Nothing he is completely ignoring me.Business response
07/23/2024
There was a misunderstanding and me and the customer got in contact and resolved the issueCustomer response
07/23/2024
I have spoke with the owner and it was a misunderstanding because of one of the employees
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.