Customer ReviewsforHonda of Covington Powersports

CLASSIC Bait and Switch 5/11/2023...10am....went in to look at 2 different personal watercraft that dealer had advertised. Upon entering showroom met *********************** (operations manager) and ***************************** (sales manager). Debated between the two different watercraft that I had emailed back and forth with ****. The model I finally decided on had a sale sign of $16,999.00 that clearly said does not include tax, title and registration. There was no mention of accessories (bolted on ladder in back and the 2 person seat that was the seat on the watercraft). **** and I settled on a price for my trade in, and negotiated on the purchase. **** disappeared for a few minutes then returned and told me that the price on the unit was not actually the price of $1699 clearly marked on the sale sign, he had to add additional cost to the unit because of the 2 person seat and the ladder. The sign on the front of the unit clearly did not say that there were additional costs for the seat and ladder(attached and bolted on to the unit). The Operations manager *********************** then entered the conversation and said that was his mistake the sign was meant to be displayed on a different unit. Classic bait and switch. The Operations manager clearly admitted it was his error, but failed to honor the price that was clearly marked on the unit I was negotiating on. Awful and completely discreditable business practices

Absolutely horrible service center. Brought in my Pioneer, which just quit on me taking out the trash. Initial diagnosis, fuel pump went bad, accepted. 1650.00 later they said it wasn't running right so they want further diagnosis, They proceeded to tell me the motor was no good, pistons froze, mud all inside of the heads. The buggy has never been off the trails. They recommend we call insurance and try and blame it on the hurricane, I told them that wouldn't work, yet they insisted on me calling. Insurance came out said this is not hurricane related. they want 10k to rebuild, what was a great motor. No one wants to take on what they tore up, leaving me with a 17k buggy, tore up and wasting away.