ComplaintsforPaul Billiots Leveling
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/04/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
*********************** was contracted to level my house July 2, 2022. The original contract was for leveling the house including unearthing the pads and piers, putting gravel underneath, and adding dirt under the house to reduce rainwater collecting under the house for $9000. He was paid half, $4500. He did not start the job until September 21, 2022 using the claim that he could not get dirt. His crew came and started leveling the house, stayed for 3 hours, lifting only one row of blocks on the south side of the house. They have not returned to date, 1-4-2023. In September I optioned to forego the dirt backfilling, for doing the house leveling only at a previously provided quote price of $4000. Still he had not returned to complete the work. The issue is that with the house lifted on one side, the cracks in the walls are getting worse, the doors are getting worse, and in some areas the floor is separated from the wall. He mostly ignores my calls, but when he takes a call he says he will be here by Friday or Saturday, and never shows up. At the very least, I need the fair amount of my money back so I can hire someone else to do the work. I cant get my roof repaired (hurricane damage) or anything else done until the house is level. I need help, please.Customer response
01/26/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Paul Billiots Leveling regarding complaint ID ********.
Regards,
***********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.