ComplaintsforKentwood Brick & Tile Company, Inc.
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Complaint Details
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Initial Complaint
01/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We are rebuilding after the storm. We have a quote for brick. We were told that the company was selling. we spoke with Mr. Jim Lott the salesman and asked if we needed to purchase the brick before the sale. He told us no, that the quote was good. We were told today that the quote is going up $3600.00. This is not fair and is hard to swallow during this time . Thanks, ******Business response
02/14/2022
Business Response /* (1000, 8, 2022/02/03) */ Consumer came in prior to business being in the middle of a sale. No money was taken from the consumer at the time b/c the brick that they wanted we did not have in stock. New owner took over business on 1/1/2022 and has increased all prices.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.