ComplaintsforBlue Cliff College - Lafayette
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Complaint Details
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Initial Complaint
08/24/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I Attended this school back in 2011-2012 Alexandria La.. I have requested My Transcripts and they have Refused. Financial Advisor Stated that I owe Them Money almost 3,000 dollars. I had school loans while attending this school. If I owed them money it would have been on my credit report. I need my transcriptsBusiness response
08/29/2023
Thursday Aug 24 8:17 am ******* ******** ********** requested transcripts for Kristina *******
Thursday, Aug 24 at 2:17 pm a transcript request was received for Kristina ****** to be sent to student address.
Jasmin ********, registrar, replied at 3:58 pm with the question "when did you attend?"
Aug 24 @ 4:35 Kristina ******** responded with 2011-2012 Kristina *******
Aug 24 @ 6:48 Kristina ******** writes ******** name used was Taylor. Maiden name ********, Kristina *******
Aug 28th Students official transcripts were mailed both to ******* ********* ********** and to the students home address.
Thank you,
Customer response
09/05/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 20516946, and find that this resolution is satisfactory to me.
Sincerely,
Kristina ********Initial Complaint
04/06/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
They are refusing to send my official transcripts without explanation. I have been calling every phone number on their campus for the last two days, emailing the registrar’s office, and I’ve been transferred to people who can’t help, told I’d be called back (only to never be called back), or no one picks up in the first place. I need these transcripts for my professional school application and they are withholding them from me and refusing to help.Business response
05/09/2022
Where the complainant lives is closer to Blue Cliff College - Metairie. We do not find a record of the complainant in our database. if she indeed attended the Lafayette Campus, please provide us of dates and any other name she used while in attendance.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.