ComplaintsforLe Jolliet Apartments
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
The incident has been reported since July 25,2022 to the apartment manager about the leak i have been having. I have been paying my rent, but the business has not been to committed to provide me with a safe place to live for me and my kids. Due to the water damage from the leak they have not fixed my apartment has damage from mold and mildew in my apartment on my ceilings, walls, furniture, clothes, etc. I have lost everything, but was able to save some things that i could salvage.Business response
09/26/2022
Per Business this is being addressed with the proper management and protocol.Customer response
09/27/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 17806104, and find that this resolution is satisfactory to me.
Sincerely,
******* ********
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.