Customer ReviewsforRTA New Orleans

Do not come to New Orleans and use this bus service that never on time drivers are mostly rude buses are always breaking down

Okay, it's better than some cities at least (I'm from KC Originally but live in **** now.) But there's some serious lack of discipline in the drivers, and the bus routes are not clearly labeled in half the places, and the App is pretty rough to use, and of course they are usually running behind or ahead, never on time. Which basically means arrive 10 minutes early and expect to wait ***** minutes.Simple story which has happened in several different variations: I tried to catch the late night bus to get back home and the stop was a ghost town, I saw the bus on stood halfway in the middle of the street waving at the driver. The bus literally drove so close I hit the side of the bus and made full eye contact with the driver and she continued to drive on. I had to Uber home because it was the last bus of the night. I contacted their support and their response was "We will investigate, sorry for your inconvenience." That's it.My thoughts if you want to use it, during the day the drivers typically aren't bad, but if it's after dark, the drivers seem to not care about anything besides getting to the end of their route. Bus to where you're going, Uber home. Kind of my philosophy at this point.