ComplaintsforAbington Auto Mall LLC
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Complaint Details
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Initial Complaint
05/26/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I bought a 2014 Jeep Wrangler from Abington Auto Mall in March for my 18 year old daughter. It had ******* miles and I wrote Must Pass Inspection on Sales Contract. We first had an issue at the *** bc the dealer had erased something on the mileage part of the title. I had to bring it back to the dealership who had to go to the previous owner to fix it. When I brought it for inspection, it failed for numerous codes at Lucky Star Auto. The check engine light had been shut off. I brought it back to *** to be fixed. I drove it for a few days and planned on having it inspected again, but the check engine light came back on. Before I had a chance to bring it back to figure out why the light was on, one or my tires went flat. AAA towed it to ********************* who said that the tires that were on the car were 2013s (older than the car). They put the spare on and also ran the inspection codes which were PO6DA and PO6DE as well as permanent code ******. Also a rear shock was completely rotted. I brought it home with spare on it bc it was a Saturday evening and when I woke up on Sunday, the spare was completely flat. I contacted Abington Auto Mall and had the car towed there. They said they would take care of everything. When they called to say the car was ready, they offered to do the state inspection as a courtesy. I declined. My daughter picked the car up that week and they did not give her any paperwork detailing work done. I had to text to request the paperwork according to Mass Code 93A. Within an hour or so of driving the jeep, the check engine light went back on.My daughter went back a few days later and they gave us parts orders which did not include anything about the tires that looked like they had been replaced. We brought it back to ******** for them to check it out the work done and why that check engine light keeps going on. At this point, we have had the jeep (when it is not at the dealership) for almonst two months. It is still unable to pass inspection.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.