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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          America's Test Kitchen, LP.

          View full profile
          Location of This Business
          21 Drydock Ave Ste 210, Boston, MA 02210-2384
          Email this Business
          BBB File Opened:
          3/21/2005
          Years in Business:
          35
          Business Started:
          10/3/1989
          Accredited Since:
          1/13/2022
          Number of Employees:
          237
          Alternate Business Name
          • Cook's Illustrated
          • Cook's Country
          • Cook's Country Magazine
          • Cook's Country TV
          • ATK Kids
          • Cooking School
          • Cook's Science
          Business Management
          • Ms. Colleen Zelina, Senior Vice President Human Rescouces
          • Mr. Timothy Quinn, Manager of Customer Support
          Contact Information

          Principal

          • Mr. Timothy Quinn, Manager of Customer Support

          Customer Contact

          • Mr. Timothy Quinn, Manager of Customer Support
          Additional Contact Information

          Phone Numbers

          Email Addresses

          Website Addresses

          Serving Area
          • AK
          • AL
          • AR
          • AS
          • AZ
          • CA
          • CO
          • CT
          • DC
          • DE
          • FL
          • GA
          • GU
          • HI
          • IA
          • ID
          • IL
          • IN
          • KS
          • KY
          • LA
          • MA
          • MD
          • ME
          • MI
          • MN
          • MO
          • MS
          • MT
          • NC
          • ND
          • NE
          • NH
          • NJ
          • NM
          • NV
          • NY
          • OH
          • OK
          • OR
          • PA
          • PR
          • RI
          • SC
          • SD
          • TN
          • TX
          • UT
          • VA
          • VI
          • VT
          • WA
          • WI
          • WV
          • WY
          Products and Services
          Cook Books, Apparel, Digital Memberships, Magazines, Subscription Boxes, Online Cooking Classes, Kitchen Equipment, cookbooks
          Refund and Exchange Policy
          • The business states their Refund & Exchange Policy is as follows:
            "Digital Memberships: Your membership will continue, or auto renew, until you cancel. Cancel your membership anytime by sending an email to support@americastestkitchen.com or by calling 800-526-8442 Monday to Friday from 8AM to 6PM CST. Cancellation takes effect at the end of the current billing period; payments are nonrefundable.
            Magazine Subscriptions: You can cancel your magazine subscription at any time by calling 800-526-8442 Monday to Friday from 8AM to 6PM CST, or email us at any time at support@americastestkitchen.com
            Online Store: Equipment kits, deals, and apparel are final sale and we cannot accept returns on these items. In these cases, the return policy will be clearly marked on the product detail page and in your cart.
            You can return your unmarked and undamaged cookbook within 6 months of the order date
            Return Address For Books Only:
            Aero Fulfillment Services
            700 Wessel Drive
            Fairfield, OH 45014-9998
            Please Note: For postage paid returns please contact customer service by emailing us at support@americastestkitchen.com or calling us at 1-800-611-0759 (Monday through Friday, 8am to 6pm CST) with your order information to obtain a Return Authorization Number."
          Program Participation
          BBB Community Patrons
          BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

          BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.

          Alert

          See What BBB Reports On

          Special Notice

          This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

          Contact Information

          21 Drydock Ave Ste 210

          Boston, MA 02210-2384

          Get Directions
          Visit Website
          Email this Business
          (800) 526-8442

          Accreditation

          BBB accredited business

          Accredited Since: 1/13/2022

          Years in Business: 35

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

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