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          Additional Information

          National Floors Direct, Inc.

          View full profile

          This is a multi-location business.

          Find a Location

          National Floors Direct, Inc. has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.
            Headquarters
            100 Messina Dr, Braintree, MA 02184-6707
            BBB File Opened:
            10/11/2006
            Years in Business:
            19
            Business Started:
            1/1/2005
            Business Incorporated:
            1/23/2006
            Accredited Since:
            8/31/2016
            Type of Entity:
            Corporation
            Number of Employees:
            200
            Business Management
            • Mr. Anthony Lewis, General Manager
            • Mr. Daniel Rosenberg, Treasurer
            Contact Information

            Principal

            • Mr. Anthony Lewis, General Manager
            • Mr. Daniel Rosenberg, Treasurer

            Customer Contact

            • Mr. Anthony Lewis, General Manager
            • Mr. Daniel Rosenberg, Treasurer
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Additional Business Information
            Additional Info
            More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more.
            Pending Government Action
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            NYC Department of Consumer and Worker Protection vs. National Floors Direct, Inc.

            The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

            On August 13, 2024 The NYC Department of Consumer and Worker Protection announced a lawsuit against National Floors Direct. Click here for more information.

             
            National Floors Direct Statement: 9/4/2024

            National Floors Direct is aware of an action filed by the City of New York in its administrative court. National Floors Direct has successfully serviced hundreds of thousands of customers for custom carpet & flooring installation projects since 2013, when National Floors Direct began operating in NYC.  By contrast, the City of New York’s meritless action is based on roughly 30 customer complaints dating all the way back to 2019.  

            Since its founding, National Floors Direct has prided itself on providing each of our customers with high-quality installation services, premium name-brand carpet & flooring products, and exceptional customer service at an incredible value. Our care for and commitment to our customers is reflected in our high customer satisfaction ratings, our almost 20 years in business, and the thousands of positive public customer reviews posted by our customers.
            Serving Area
            • Androscoggin County, ME
            • Atlantic County, NJ
            • Barnstable County, MA
            • Belknap County, NH
            • Bennington County, VT
            • Bergen County, NJ
            • Berkshire County, MA
            • Bristol County, MA
            • Bronx County, NY
            • Bucks County, PA
            • Burlington County, NJ
            • Camden County, NJ
            • Cape May County, NJ
            • Carroll County, NH
            • Cheshire County, NH
            • Columbia County, NY
            • Coos County, NH
            • Cumberland County, ME
            • Delaware County, PA
            • Dutchess County, NY
            • Essex County, MA
            • Fairfield County, CT
            • Franklin County, MA
            • Gloucester County, NJ
            • Grafton County, NH
            • Hampden County, MA
            • Hampshire County, MA
            • Hartford County, CT
            • Hillsborough County, NH
            • Hudson County, NJ
            • Hunterdon County, NJ
            • Kent County, RI
            • Kings County, NY
            • Lackawanna County, PA
            • Lehigh County, PA
            • Litchfield County, CT
            • Mercer County, NJ
            • Merrimack County, NH
            • Middlesex County, CT
            • Monmouth County, NJ
            • Monroe County, PA
            • Montgomery County, PA
            • Morris County, NJ
            • Nassau County, NY
            • New Castle County, DE
            • New Haven County, CT
            • New London County, CT
            • New York County, NY
            • Newport County, RI
            • Norfolk County, MA
            • Northampton County, PA
            • Ocean County, NJ
            • Orange County, NY
            • Oxford County, ME
            • Passaic County, NJ
            • Philadelphia County, PA
            • Pike County, PA
            • Plymouth County, MA
            • Providence County, RI
            • Putnam County, NY
            • Queens County, NY
            • Richmond County, NY
            • Rockingham County, NH
            • Rockland County, NY
            • Sagadahoc County, ME
            • Salem County, NJ
            • Somerset County, NJ
            • Strafford County, NH
            • Suffolk County, MA
            • Sullivan County, NH
            • Sussex County, NJ
            • Tolland County, CT
            • Ulster County, NY
            • Union County, NJ
            • Warren County, NJ
            • Washington County, RI
            • Wayne County, PA
            • Westchester County, NY
            • Windham County, CT
            • Windsor County, VT
            • Worcester County, MA
            • York County, ME
            Products and Services
            Solid Hardwood Flooring, Engineered Hardwood Flooring, Laminate Wood Flooring, Laminate Tile Flooring, Luxury Vinyl TIle Flooring, Luxury Vinyl Plank Flooring, Carpet , Rugs, Area Rugs, Stair Runners, Hall Runners, Groutable Luxury Vinyl Tile, Waterproof Engineered Luxury Vinyl Flooring, CERAMIC TILE, NATURAL STONE, PORCELAIN TILE
            Payment Methods
            • Cash
            • Check
            • Debit Card
            • Discover
            • MasterCard
            • Visa
            Refund and Exchange Policy

            • The Business States: National Floors Direct's refund policy is consistent with the federal, state, and local regulations for shop-at-home floor-covering installation.

              Consumers can cancel their contract within three business days from the date the contract was signed.

            Referral Assistance
            • Massachusetts Office of Public Safety and Inspections
              1000 Washington St, Suite 710
              Boston MA 02118
              Phone Number: 617-727-3200
              https://www.mass.gov/orgs/office-of-public-safety-and-inspections
            Program Participation
            BBB Community Patrons
            BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

            BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
            Social Media

            Contact Information

            100 Messina Dr

            Braintree, MA 02184-6707

            Get Directions
            Visit Website
            (888) 400-3566

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            Accreditation

            BBB accredited business

            Accredited Since: 8/31/2016

            Years in Business: 19

            BBB Rating

            A+

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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